Saunders, and John W. Negotiation, 3rd edition, Roy J. Readers will find this textbook on negotiations to be broadly accessible and very informative. The third edition has been substantially updated and revised to reflect current negotiations research.
The reader should be aware however, while although still a very useful read, negotiation theory has not remained static over the years. Many negotiation writers have challenged some aspects of Fisher and Urys model and approach, as negotiation itself has evolved due to rapid changes in business.
The four point steps which defines the slant to the Fisher and Ury method offers a novel and invigorating style to conducting negotiations in our fast paced and ever changing business climate.
Their methodology opposes the fixed-pie mentality which still predominates much of our negotiating culture. The problem as seen at a glance reveals how we all too often become embroiled in an unnecessary and embittered tussle over entrenched positions. Many deals have collapsed because the participants could not see the forest for the trees.
In other words they failed to see the bigger picture, and focused too much on winning instead of making a mutually profitable deal.
This term essentially describes the need to conceive of creating and developing back-up plans when all else fails. Invariably, not even our best intentions to find agreement will necessarily come to fruition. Getting to Yes remains the single most popularly read negotiation book when we poll our clients entering our Sales Negotiation Training and Procurement Negotiation Training courses.
The Method in a Nutshell The first two stages outlined by the authors encourage us to separate the people from the problem by focusing on interests and not our mutual positions.
We are then encouraged to invent options for mutual gain and finally, we must insist on using objective criteria in being realistic in establishing standards. Separate the People from the Problem We cant deal with a problem when people misunderstand each other and emotions run rampant. As business people or leaders in our respective organisations, we probably like to view ourselves as logical and level headed when it comes to solving knotty issues, disputes, and problem solving.
However, we are all influenced by our upbringing, culture, and simply by being emotional humans. We all perceive our world differently and often take different if not opposing viewpoints when handling a problem or dispute with another person.
We tend to approach a problem or dispute with our own unique perspective often giving little or any regard to the other persons perspective. This is a narrow approach to problem solving and is often a recipe for conflict and disaster.
Fisher and Ury suggest that every person involved in negotiation or dispute resolution has two separate kinds of interests. The first is the substantive which entails our own respective interests, while the second interest entails the interpersonal relationship between the two parties.
The main problem occurs when the relationship becomes entwined with the problem being addressed. In positional negotiation the problem becomes personal as the two separate interests become emotionally enmeshed with each other.
The people problem is seen as stemming from one or more of three basic categories being; Perception Emotion Communication By stepping back and analysing the problem area where we have become sidetracked, we can address the conflict from a more realistic perspective while establishing a clearer understanding of the positions of both sides.
We accomplish this by focusing on the underlying interests instead of the emotional burrs which are causing the irritation in our interaction. Focus on Interests Not Positions The issue here can simply be summed up by saying that we tend to become fixated on our respective positions, attempting to find agreement on a particular position which rarely works.
The positions often directly result in conflict between each others emotional basis which forms the foundation for our respective positions.
Rather, what we need to understand and determine are the real interests which are the basis and substance for the positions adopted by both parties. These fundamental issues are our real interests that can be both conflicting and compatible in kind.
The question we usually ask is What do you want?
There is a purpose behind every position, and without knowing the purpose or reason that is the real motivator, it then becomes virtually impossible to really identify or appreciate the problem which actually needs to be addressed.
Fisher and Ury realised that our most powerful interests relate to basic fundamental human needs. These include our need for security, economic well-being, a sense of belonging, recognition, and a control over ones life.
They point out that these fundamental needs do not just relate to individuals but also should be extended to any group involved in the negotiation process whether it be corporate entities, organisations or even nations. We have to acknowledge not only our interests but, perhaps even more importantly, the other sides interests as well.
Through active and involved dialogue and communication, both parties can gain a better understanding and acknowledgement of each others interests.
Only when we have properly identified the full scope of the problem can or should we even begin to look at solutions. Mutual Options for Mutual Gain Fisher and Ury point out that even though people succeed in diagnosing the problem we still tend to take the view that our answer and our answer alone is the correct response.
It is not a natural tendency to be creative in developing alternatives to effectively solve the dispute. They state that there four obstacles which we must first overcome; Premature judgement Searching for the single answer The assumption of the fixed pie Thinking that solving their problem is their problem They suggest that we should first invent our options and then decide on the best mutual course of action after both parties have brainstormed the problem in a cooperative fashion.
We can multiply options by moving between specific aspects of the individual issues and the overall problem itself. Most disputes generally tend to have multiple components which can be addressed by defining the problem; analysing the causes into categories; considering possible strategies and using broad thinking to resolve the issues; and by looking at what specific steps could be taken.The Fundamentals of Negotiating by Nierenberg, - The Fundamentals of Negotiating by Gerard I Nierenberg.
You Searched For: This is a used book in good condition and may show some signs of use or wear. Seller Inventory # mon More information about this seller | Contact this seller View Homework Help - Negotiation - Chapter 5 Summary from PACS at University of North Texas.
Spring Negotiation Chapter 5 Summary Preparing to Drive the Negotiation Streets. Find Study Resources. Main Menu; by School; by Subject; by Book. Literature Study Guides Infographics.
Prepare well. Be armed with a BATNA before . May 03, · ‘Getting to Yes – Negotiating Agreement Without Giving In’ by Roger Fisher and William Ury was first published in and has become a classic read for any novice interested in learning negotiation skills.
The reader should be aware however, while although still a very useful read, negotiation theory has not remained static over the years.4/5(2). European Commission - Enlargement - Chapters of the acquis/negotiating chapters. The chapters of the acquis (presently 35) form the basis of the accession negotiations* for each candidate country*.They correspond to the different areas of the acquis* for which reforms are needed in order to meet the accession conditions.
The candidate countries . View Notes - Chapter 1 grupobittia.com from BUSINESS at University of Dayton. Negotiation - August 28th Chapter 1: Negotiations (1) are about to happen; (2) are in the process of.
nonverbal communications play in every negotiating situation. We found that verbal exchange does not operate in a vacuum; rather, it is a complex process involving people, words, and body movements.